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Southern Railway goes paperless as ticket checkers get hand-held terminals

With ticket checkers getting hand-held terminals, there will not need charts providing details about the passengers and the journey

In their efforts to go green, the Southern Railway has adopted a series of measures including harnessing power from solar and wind sources, and now 857 hand-held terminals or HHTs have been distributed to travelling ticket examiners (TTEs).

With this the paper charts which are being used currently will be replaced.

These gadgets will allow the passengers to get real-time information regarding vacant berths at the stations on the route. With cancellation details being sent to HHTs on hourly basis, fraudulent travel can be checked and curbed.

According to the Press release issued by SR: “The TTEs can easily check the tickets of passengers, mark turned up/not turned up and expedite allotment of fresh/alternate berths or seats. Besides, upgrading/downgrading accommodation, calculation of occupancy for food and bedrolls can be made swiftly.”

Initially the HHTs were launched in December 2018 as a pilot project to help in simplifying on-board ticket checking. They were used on an experimental basis on two train services in the first phase.

Till now these terminals have been used in trains including the Madurai-Chennai Egmore Tejas Express, Chennai Egmore – Tiruchirapalli Rockfort Express and the Chennai Egmore – Salem Superfast Express. Soon they will be introduced in more trains in a phased manner.

Of 857 HHTs at present, 246 have been distributed in the Chennai Railway Division. The remaining have been distributed in the Tiruchchirappalli division (101), Madurai division (98), Thiruvananthapuram division (148), Palakkad division (140) and Salem division (124).